Refund Policy

Returns

We want our customers to be satisfied with their purchase. If you receive a product that is defective, damaged, or significantly different from the product description, please contact us within 7 days of delivery to request a return or replacement.

To be eligible for a return:

• The product must be unused or have only been tested for functionality.
• The product must be returned in its original packaging with all accessories, manuals, and included items.
• Proof of purchase must be provided.

Damaged or Defective Products

If your order arrives damaged or the product has a manufacturing defect, please contact us as soon as possible with:

• Your order number
• Photos or videos showing the issue
• A description of the problem

We will review the request and provide instructions for replacement or return.

Change of Mind Returns

Returns due to a change of mind may be accepted within 7 days of delivery, provided the product is unused, unopened, and in its original condition.

Return shipping costs may be the responsibility of the customer.

Refunds

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to the original payment method. Processing times may vary depending on your bank, card provider, or payment service.

Shipping Issues

Customers must provide accurate delivery information when placing an order. We are not responsible for delays caused by incorrect addresses, courier delays, weather conditions, customs procedures, or other circumstances outside our control.

Warranty

Products are covered according to the manufacturer's warranty terms. Warranty claims may require verification and follow the manufacturer's warranty process.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: danielasarmiento91801@gmail.com